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| Franchise | http://www.cholainsurance.com/contact-us.aspx |
Important Notes
No details found.Registered Office
Address : Cholamandalam MS, General Insurance Company Ltd, 2nd Floor, "Dare House", No.2, NSC Bose Road, Chennai - 600001, India.
Phone Number : 044-3044 5400
Contact Number : 1800-200-5544
Fax Number : 044-3044 5550
Email Address : [email protected]
Cholamandalam MS General Insurance Company Ltd. is a Joint Venture between Murugappa Group and Mitsui Sumitomo Insurance Group of Japan. Cholamandalam MS offers a wide range of products that include Accident, Engineering, Health, Liability, Marine, Motor, Property, Travel and Rural insurance for individuals and corporate. The company achieved a GWP of Rs. 1855 crores in 2013-14. The company has 105 branches and over 9000 agents across the country.
The company champions a brand philosophy of T3 – Trust, Transparency and Technology. Chola MS has recently been awarded as the best insurance company across Asia for “Health Insurer Claims Team for the year 2013” at the Claims Asia Awards 2013 held at Hongkong. Amongst various awards and accolades; noteworthy amongst them is “Innovation Leader Award 2012” by Fintelekt. The company also received the best insurance company for “In time Claims Settlement for the year 2011-12” in the Rashtriya Swasthya Bima Yojana (RSBY) scheme run by the Ministry of Labour & Employment, Government of India. The company has been awarded “Financial Insights Innovation Award” for innovation in mobile enablement – Claims Survey Process in the recently concluded Asian Insurance Congress held at Singapore.
Right Promise, Right Delivery.
As a customer centric organization, their company stands firm on their brand philosophy : Trust, Transparency and Technology.
Trust
They believe that trust is the one common thread that binds us, their agents and you. And they give their best to uphold your trust in every step. Firstly, they have earned the reputation of being good listeners. They lend their ears to all your needs and based on that, they suggest the right product for you. Secondly, they ensure their relationship isn't just about explaining the product or issuing a policy to settle the claim. In other words, they maintain a relationship of trust beyond the policy period, and that is for life.
Transparency
They maintain utmost transparency to give you the complete picture of their products. By using simple words instead of jargons and by explaining every feature in detail; they make sure you understand the process from end-to-end. That apart, clear documentation and mentioning of exclusions leaves very less chance for any confusion. In simple words, you get what you see.
Technology
Through technology enabled channels like website and 24x7 call center services, reaching them is now effortless and time saving. They have invested in the right technology to make processes simple and deliver a great customer experience. Backed by an enterprise-wide IT infrastructure, it makes business with them easy.
About Mitsui Sumitomo
Mitsui Sumitomo is part of MS&AD, the largest Insurance group in Japan, with an Ordinary Income (NPW) of JPY 1,269 billion (INR 735 billion) at FY2011-2012. The company has an international network of 878 offices across 40 countries, and is centred on the fast-growing Asian regions.
Mitsui Sumitomo Insurance Co. Ltd was awarded the "General Insurance Company of the Year" award in 2011 at the 15th Asia Insurance Industry Award ceremony held in Singapore. This award named MSI as the Most Outstanding Insurance Company in the Asian insurance market during FY2010. The MS&AD Group's
