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Franchise	http://www.faberindia.com/contact-us

Important Notes

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Registered Office:

Address                      :        FRANKE FABER INDIA LTD.

                                          1086/1/2, Sanaswadi, Tal - Shirur,

                                          Pune – 412208, Maharashtra, India

Phone                        :        02138 612400 (8:30 am to 5:30 pm, except for weekends & public holidays)

Email                         :        [email protected]

FABER Toll Free No.    :        1800 209 3484 (From 8:00 am to 8:00 pm)

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FABER: INDIA’S NO.1 KITCHEN APPLIANCE’S COMPANY AND MANUFACTURER

Franke Faber India Limited (FFIL) is India's leading kitchen appliances manufacturer with Swiss and Italian parentage for “Franke” and “Faber” brands respectively. Franke Faber India Limited is part of 2.5 billion USD Franke Artemis Group. Franke Artemis Group has business interests in Kitchen Systems, Food Service, Coffee Systems, Beverage Systems & Washroom Systems and is present in over 70 countries.

With its India headquarters in Pune, the Franke Faber India Limited has completed 16 years of its India journey. Both brands have their own space and operate as an independent entity in the market.

While FFIL sales Sinks, Faucets, Accessories and Bio-waste Disposers under “FRANKE” brand, it sells its Hoods, Hobs, Cooktops, Cooking range, Built In Ovens and Dishwashers under “FABER” brand.

FABER IN INDIA

FABER is India's No.1 Hoods and Hobs brand. In total, over 250 employees produce more than 300 products in the Pune plant with current production capacity of 150,000 hoods, 100,000 hobs and 50,000 other kitchen appliances per annum.

Recognizing the importance of an extensive network towards scripting a long-term success story, FABER has over 2,000 retail counters for sales and service across the country.

A crucial element of FABER strategy is to establish a long-term presence in India. The company has made an initial investment of Rs. 50 crore in its new manufacturing plant in Sanaswadi, Pune which is operational since 2012. This investment is the biggest investment group has made outside Europe so far. The new plant will meet the global standards of FABER on productivity, throughput, quality, finishes and safety. The plant will use futuristically designed state-of-the-art equipment and will be the export hub for Asia Pacific and Middle East regions.

FABER has even relocated its one of the R&D base from Europe to India in 2012.

JOURNEY WORLDWIDE

• Production of best-in-class hoods since the last 50 years
• Market leader in the sector with a history one of innovative conception & design
• One in every two hoods in Italy is a Faber
• Consistent growth with presence in 13 countries on 3 continents
• Persistent focus on commitment, tenacity, passion and dynamism
• Revolutionised the concept of cooker hood; from just being functional to a modern, effective and elegant home appliance
• Cutting-edge technology, unmatched design and an eye for quality culminating into avant-garde products

STATE-OF-THE-ART MANUFACTURING FACILITY

• Manufacturing area of 65000 sq.ms
• Investment of Rs.150 crores
• Modern plant & machinery with automation
• ISO 9001:2008 certified company
• In-house RND team

BRAND

• ?Most preferred choice amongst consumers
• Every 2nd hood sold is Faber Hood
• India’s no.1 kitchen appliance company

PAN INDIA CHANNEL NETWORK

• 100 distributors and direct dealers across the country
• 125 exclusive stores
• 2000 retail touch points

AFTER SALES SERVICE

• 120 service franchisees across the country
• Team of 50 service executives
• Lifetime warranty
• Faber cleaning contract

PRODUCT RANGE

• Full range of kitchen appliances
• In Range comprises of Hoods/Chimneys, Built in Appliances, Built in Hobs, Cooktops & Induction Cooktops

SERVICE NETWORK

• 120 service franchisee across the country
• Well trained teams of 50 executives
• 500 service technicians for taking care of installation, repairs and cleaning
• Each of these are with dress code, ID proof, rate card and service kit

TRAINING / DEMO/ VIDEOS

• 300 training programs
• 1000 product training for sales team
• Demo to customer & dealer
• Videos for selection / usage/ installation/ cleaning

INSTALLATION / REPAIRS/ CLEANING/ COMPLAINTS/ SERVICE

• Call on toll free no.
• Get a tracking no.
• Enquire rate/ check ID / Pay in Cheque
• Close call by calling back the
• Customer care no.
• Escalate Matrix

FABER WORLDWIDE: MADE IN ITALY EXCELLENCE FOR A GLOBAL LEADER

Commitment, solidity, dedication and dynamism have always characterised the Faber Group, making it into an industrial reality occupying a key position in production and technology globally.

The group is the first in its sector in Italy, where one out of every two range hoods is Faber, and is present globally with its own brand and leading local brands such as Roblin in France, Mepamsa in Spain and Spar in Argentina.

Headquartered in Fabriano, Italy, Faber, the worldwide leader in kitchen hoods, was incepted in 1955. Since then, they have been imagining, designing and manufacturing products that turn the kitchen from just a space to an enjoyable experience for you. Faber has been the innovation driver in kitchen technologies the world over and now has a turnover of (Symbol of Euro)220 million. Add to it, the talented global team responsible for inventing and patenting unique and user-friendly technologies, it comes as no surprise that in certain parts of Europe, one hood out of two is a Faber hood.

The company's dedication and determination to achieve its goals have allowed it to grow from a local business to a European and global enterprise; thanks to acquisition of a number of productive sites Faber is present in 3 continents, with 7 plants in 6 countries: Italy, Sweden, France, Turkey, India and Argentina, plus a marketing office in the United States and a representative office in Russia. Ongoing internationalisation and openness to new challenges brought Faber into the Franke Group in 2005, a major Swiss multinational leader in Kitchen Systems, in which it is assigned the important role of Hoods Business Unit.

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