Important Notes

Registered Office

Address : Muthoot Centre Punnen Road, Trivandrum - 695 039. Kerala, India.

Telephone Number : 0471 3911560

Coporate Office (Trivandrum)

Muthoot Fincorp Ltd.

Address : MG Road, Near Spencer's, Trivandrum - 695 039

Telephone Number : 04713911550 / 04713911430

Fax Number : +91-0471-2331560

Email Address : [email protected]

Corporate Office(Cochin)

Muthoot Fincorp Ltd.

Address : MG Road, Opposite Abad Plaza, Cochin - 682 035

Telephone Number : +91-484-2351481, 2351485

Fax Number : +91-0484-2351494

Email Address : [email protected]

Muthoot Fincorp Ltd., the flagship company of 129 year old Muthoot Pappachan Group, is one of the largest NBFCs in India, registered with the Reserve Bank of India. Muthoot Fincorp has over 3800 branches across India with an average walk in of 50,000 customers per day. The company has a diverse mix of retail offerings catering to the various needs of its customers including Gold Loans, Business Loans, Housing Loan, Auto Loans, Money Transfer, Foreign Exchange, Insurance Services and Wealth Management Services.

Muthoot Fincorp is a provider of mass finance in the form of gold loans. Decades of dedicated research and experience in rural strongholds have enabled the Company to provide quick and customised finance options and investment schemes for millions of customers who do not have access to mainstream commercial banks.

The Muthoot Pappachan Group, with a reputation that has been shaped over decades with high quality practices, total customer satisfaction and steady growth, spanning 129 years in the field of business, is a legacy built on God-given values of trust, truth, transparency and tradition and has become one of the top business houses today by the grace of God.

Muthoot takes its name from its Family, which is a branch of a traditional Orthodox Christian family, based in Kozhencherry, a small town in the erstwhile primary state of Travancore. (Kerala). In the year 1887, Muthoot Ninan Mathai (Patron Founder of the group), started in a humble way as a retail and whole-sale trader of grains at Kozhencherry. These wholesale goods were mainly supplied to the large Estates owned by British Companies. Later, understanding the unmet saving needs of the estates workers, Mr. Ninan Mathai, started the Chit Funds business on a philanthropic motive, as an avenue for saving. Initially, it was started solely for the workers, but later was floated outside the estate. The business grew slowly but steadily along with its share of ups and downs.

Functioning out of a single office in Kozhencherry, Muthoot Ninan Mathai entered the gold loan business in the 1950’s. He soon went on to become the largest player in Chits & Gold Loans. Various people across Kerala came to Kozhencherry for gold loan & chits.

The Late Muthoot Ninan Mathai had four sons, Ninan Mathew, M. George, M. Mathew and Mathew M. Thomas (Muthoot Pappachan) who were involved in the business from their childhood and later took over the family business.

The family partition took place in the year 1979 which led to the Genesis of Muthoot Pappachan Group (MPG), the founder of who was the Late Mathew M Thomas popularly known as Muthoot Pappachan. Though the different Muthoot Groups are into the same businesses, there exists an excellent relationship as well as a healthy competition among the cousins.The three sons of Late Muthoot Pappachan are Thomas John Muthoot (Chairman & Managing Director) Thomas George Muthoot (Director) & Thomas Muthoot (Executive Director) who presently manage the Group.

Over the years, the Muthoot Pappachan Group has grown to become a significant entity in the Indian business landscape. "A journey of a thousand miles begins with a single step". True to this adage, the group which planted its roots in retail trading, later diversified into various sectors including Financial Services, Hospitality, Automotive, Realty, IT Services, Healthcare, Precious Metals, Global Services and Alternate Energy.

Currently MPG has 20,000 employees, serving over a million customers through its 3800 branches across the country. MPG’s customer-centric approach and innovation in terms of new products that cater to changing customer needs, have helped in winning the loyalty of innumerable customers, as well as in attracting new ones. Adopting the latest technology and new ways to serve customers, without compromising on basic principles and ethics that it has been following since its inception, is what forms the backbone of MPG.

Muthoot Pappachan Group has grown to encompass unimaginable proportions. Armed with a commitment to society, the group set up the Muthoot Pappachan Foundation (MPF), a Public Charitable Trust - the CSR arm of MPG that has touched thousands of lives through its diverse programs. The CSR initiatives of MPG revolve around the theme HEEL, covering Health, Education, Environment and Livelihood.

MPG has established a business without boundaries, where challenges are considered stepping stones to progress. The Muthoot Pappachan Group strives to take the world forward and with perseverance, commitment and sincerity, the possibilities are infinite!

Values

They will do everything to gain and maintain the Trust of all the stakeholders and will not do anything to lose their trust.

Mission

To provide timely small credit to millions of ordinary people, and also provide them with simple options to save their hard earnings.

Vision

To be the most trusted financial service provider, at the door step of the common man, satisfying him immediately with easy and simple products.

CSR Objective of the Muthoot Pappachan Group

1. To build a framework of CSR activities with a philanthropic approach in line with business unit objectives, which also benefits the organization at large

- Social returns together with financial returns, while imbibing the organisation's ethos and value systems.

- Build sustainability for the organization by 'Engaging the Community.'

2. To build a corporate brand through CSR

- For other stakeholders make it "an integral part of the company's DNA, so much so that it has to be an organic part of the business"

Sustainability is the new interest zone in the CSR space; wherein MPG is looking to partner projects that ensure sustainability in the long term. MPF will be planning and implementing strategic CSR initiatives which would be a blend of philanthropy and business; looking for the combined social and economic benefit of all stakeholders.

- To effectively communicate the organization's goals and direction

- Enhanced brand value and reputation

- Long-term sustainability for the organization and society

- Improved financial performance

- Build the relationship with businesses in the community and with local authorities

- Good relations with government and communities

- A license to operate