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| Franchise | https://www.ricoh.co.in/support/contact |
Important Notes
No details found.Corporate Office (Ricoh India Ltd)
Address : 2nd Floor, Salcon Aurum Building, Plot No. 4, District Centre, Jasola New Delhi-110025
Phone Number : 011-49103000, 011-49103100, 011-49103200
Fax Number : 011-49103099, 011-49103199
Email Address : [email protected]
Service Toll Free Number : 18001030066 & 1800116600
Registered Office (Ricoh India Ltd)
Address : 801, 8th Floor, Ackruti Star, MIDC Central Road, Near Marol Telephone Exchange, MIDC, Andheri - East, Mumbai-400 093
Phone Number : +91-22-66833000
Fax Number : +91-22-67032099
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD).
From Printing & Document Solutions to IT Services to Communication Systems, they have created offerings that address the ever-evolving and diverse needs of customers under a holistic umbrella. In India, Ricoh is a market leader in its key categories and enjoys immense customer confidence in the wide variety of their products and solutions, which includes Office Printers, Digital Duplicators, Production Printers, Projection systems and Video conferencing solutions and related software technologies. Ricoh is a leader in Managed Document Services, and can provide a unique combination of Document and IT-related services, addressing business practices surrounding the management of both print and electronic information and communication. Ricoh also produces award-winning digital cameras and specialized industrial products.
What sets them apart is that they deliver not only a wide array of products, but consistent service levels across the globe, with a single point of contact and central coordination. In India, Ricoh operates through a robust network of 24 offices, and over 2500 dealers and business associates spread across the country.
They are known for the quality of their technology, the exceptional standard of their customer service and their sustainability initiatives. Ricoh India Limited has been an ISO certified organisation since 1994, and is currently certified under ISO 9001:2008, ISO 14001:2004 and ISO 27001:2005 standards. The company also holds CMMI Level 4 certification.
Under its corporate tagline, imagine. change., Ricoh helps companies transform the way they work and harness the collective imagination of their employees.
History
Incorporated as joint venture with RPG group (RPG Ricoh Limited) in 1993. Reincorporated in 1998 as Ricoh India Ltd with 76% ownership by Ricoh Company Limited, Japan, and the rest by Indian Public.
Environment Policy
As a global citizen, Ricoh group is obligation-conscious of environmental conservation. In addition, they strive to honor environmental responsibilities and concentrate group-wide efforts in environmental conservation activities, implementation of which they believe to be as significant as their business operations.
Ricoh India has been working hard to build a sustainable society through its Corporate Philosophy, aimed at reducing the environmental impact and the effective use of resources.
They shall work closely with their customers and green partners in the course of their business activities towards promoting environmental conservation.
Their recycling programs are not limited to machines and consumables; in an industry first Ricoh operates a parts recycling program. Service parts replaced by their technicians during the servicing of machines in the field are recycled.
Resource conservation and recycling constitute one of the pillars of Ricoh India’s environmental conservation activities.
They encourage the collection of used toner cartridges and machines so that these can be handled in a most environment friendly manner rather than be sending to landfill sites and pollute earth.
Quality Policy
Ricoh India Limited is in the business of providing solutions to meet Customers' Document Management needs.
They are fully committed to improve their Customers' workplace efficiency and become their most preferred supplier for Document Management Solutions.
They will achieve this through continuous Performance Excellence initiatives by engaging their Employees and Dealer Partners.
Imagine. Change
They are always moving forward with new ideas and new ways of improving lives. Change is driven by imaginative thinking. That is the proposition of the Ricoh brand.
These two words describe the way they work with each other, the way they bring value to their customers’ businesses, the way they interact with the market.
They express their belief in the creative potential of individuals and organizations, their emphasis on forward thinking and positive results.
For those who want to transform their business and leverage the collective knowledge and imagination of their people, the solution is as simple as imagine. change.
It is more than just a new tagline.
It’s the essence of the Ricoh brand experience.
Corporate Brand Story
The greatest asset of a company, a country, or the Earth itself, is the imagination of its people. By thinking creatively and collaborating with each other, people can improve the way communities live and work together.
From the very beginning, Ricoh has been energized by this belief in the power of creative ideas. The company’s founder, Kiyoshi Ichimura, nurtured a unique pool of thinkers, motivated by professional pride, who refused to be limited by tradition. They envisioned a world where information could be copied precisely and distributed at the touch of a button—a world where critical business knowledge was available anywhere, anytime.
Ricoh made this vision a reality through a potent combination of technology, engineering, and quality manufacturing. Its printers, copiers and fax machines spearheaded the era of office automation and revolutionized business operations. More recently, managed document services have established Ricoh’s reputation as a global document expert.
Today, Ricoh is a truly international company. It fosters genuine partnerships with its customers through exceptional standards of service. With Ricoh’s technical ability and IT knowledge on their team, these companies can reduce costs, eliminate waste and streamline processes—yielding tangible benefits for their own customers. Most importantly, by freeing employees to think creatively, and making institutional wisdom more readily available, Ricoh promotes business transformation that is profound and lasting.
Ricoh is always thinking ahead. It is designing products and services tailored to specific industries, emerging markets and businesses large and small. It is creating solutions that answer local needs and breathing new life into established forms of knowledge sharing. Through cloud computing, remote monitoring, and other innovations, Ricoh is making information more mobile, and more personal. Its consumer products are also enhancing the way people interact with the world around them, whether through an award-winning line of digital cameras, or online data storage services.
Ricoh views business, society and the planet as interconnected. It strives to be a company people are proud to work for, going beyond compliance to encourage responsible growth wherever possible. By linking its commitment to forward-thinking business strategies, it promotes development that is profitable and sustainable at customer sites as well as its own operations.
Every day, all over the world, Ricoh helps people harness the power of collective imagination to enjoy a more productive, fulfilling and sustainable quality of life.
