Important Notes

Contact Number (General Queries) : 18602660010

Email Address : [email protected]

It happens millions of times each week – a customer receives a drink from a Starbucks barista – but each interaction is unique.

It’s just a moment in time – just one hand reaching over the counter to present a cup to another outstretched hand.

But it’s a connection.

They make sure everything they do honors that connection – from their commitment to the highest quality coffee in the world, to the way they engage with their customers and communities to do business responsibly.

From their beginnings as a single store over forty years ago, in every place that they have been, and every place that they touch, they have tried to make it a little better than they found it.

Heritage

Every day, they go to work hoping to do two things : share great coffee with their friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today.

Back then, the company was a single store in Seattle’s historic Pike Place Market. From just a narrow storefront, Starbucks offered some of the world’s finest fresh-roasted whole bean coffees. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders.

In 1981, Howard Schultz (Starbucks chairman, president and chief executive officer) first walked into a Starbucks store. From his first cup of Sumatra, Howard was drawn into Starbucks and joined a year later.

A year later, in 1983, Howard travelled to Italy and became captivated by Italian coffee bars and the romance of the coffee experience. He had a vision to bring the Italian coffeehouse tradition back to the United States. A place for conversation and a sense of community. A third place between work and home. He left Starbucks for a short period of time to start his own Il Giornale coffeehouses and returned in August 1987 to purchase Starbucks with the help of local investors.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

Their mission to inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time.

Today, with more than 15,000 stores in 50 countries, Starbucks is the premier roaster and retailer of speciality coffee in the world. And with every cup, they strive to bring both their heritage and an exceptional experience to life.

Company

To say Starbucks purchases and roasts high-quality whole bean coffees is very true. That’s the essence of what they do – but it hardly tells the whole story.

Their coffeehouses have become a beacon for coffee lovers everywhere. Why do they insist on Starbucks? Because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time.

Expect More Than Coffee

They are passionate purveyors of coffee and everything else that goes with a rewarding coffeehouse experience. They also offer a selection of premium Tazo teas, fine pastries and other delectable treats to please the taste buds. And the music you hear in store is chosen for its artistry and appeal. People come to Starbucks to chat, meet up or work.

They are a neighborhood gathering place, a part of the daily routine – and they couldn’t be happier about it. Get to know them and you’ll see, they are so much more than what they brew.

They are passionate purveyors of coffee and everything else that goes with a rewarding coffeehouse experience.

Starbucks Mission Statement

Their mission : to inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time.

Here are the principles of how they live that every day :

Their Coffee

It has always been, and will always be, about quality. They are passionate about ethically sourcing the finest coffee beans, roasting them with great care and improving the lives of people who grow them. They care deeply about all of this; their work is never done.

Their Partners

They are called partners, because it’s not just a job, it’s their passion. Together, they embrace diversity to create a place where each of them can be themselves. They always treat each other with respect and dignity. And they hold each other to that standard.

Their Customers

When they are fully engaged, they connect with, laugh with and uplift the lives of their customers – even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but their work goes far beyond that. It’s really about human connection.

Their Stores

When their customers feel this sense of belonging, their stores become a haven, a break from the worries outside, a place where you can meet with friends. It’s about enjoyment at the speed of life – sometimes slow and savoured, sometimes faster. Always full of humanity.

Their Neighbourhood

Every store is part of a community, and they take their responsibility to be good neighbours seriously. They want to be invited in wherever they do business. They can be a force for positive action – bringing together their partners, customers and the community to contribute every day. Now they see that their responsibility – and their potential for good – is even larger. The world is looking to Starbucks to set the new standard, yet again. They will lead.

Their Shareholders

They know that as they deliver in each of these areas, they enjoy the kind of success that rewards their shareholders. they are fully accountable to get each of these elements right so that Starbucks – and everyone it touches – can endure and thrive.

Environmental Mission Statement

Starbucks is committed to a role of environmental leadership in all facets of our business.

They fulfil this mission by a commitment to :

- Understanding of environmental issues and sharing information with their partners.

- Developing innovative and flexible solutions to bring about change.

- Striving to buy, sell and use environmentally friendly products.

- Recognising that financial responsibility is essential to environmental future.

- Instilling environmental responsibility as a corporate value.

- Measuring and monitoring their progress for each project.

- Encouraging all partners to share in their mission.