Amaravathi Honda
Honda Bike Spare Parts Dealers in Guntur, Andhra PradeshCurrent Company : Honda. Change Company in Bike Spare Parts
Current State : Andhra Pradesh. Change State in Honda Bike Spare Parts
Current City : Guntur. Change City in Andhra Pradesh for Honda Bike Spare Parts
Current Dealers : Amaravathi Honda. Change Dealers in Guntur, Andhra Pradesh for Honda Bike Spare Parts
Products available at shop / office :
Honda Bike, Honda Bike Spare Parts
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Unprofessional Services
Dear Mr. Chandrasekhar, My name is Baburao Dasari (SBI, Retired Employee) and I want to officially complain and bring to your notice of the poor and unprofessional services provided by your company. Understanding you are an authorized Honda Services provider; I was in the assumption that the services would be more professional and satisfactory, but I am very disappointed with the services and by this email, I want to request your staff to have some discipline in the services they are committing and rendering to the customers. This morning (28th Aug’21), I visited your services center and opted for the bike servicing after one of your staff members promised that the services cost would be INR 1000/- and I handed over my bike to your staff @ 11.30am Later this evening around 4.00pm, I received a call from one of your executives stating the bike services were completed and suggested I come and pick the bike. After reaching the services center & to my surprise. 1. Overall, the bill of the bike services was INR 3551/- a. Your staff don’t even have a courtesy to connect me well in advance on the spare parts inclusion 2. I paid the bill amount and one of your Staff members handed over the bike outside the service center, stating its ready and when I pointed out why the bike was not washed at all? And it’s in the same condition with all the dust and filth. 3. They finally realized the big mistake, that they forgot to water wash. Took back and started working on the pending work. 4. You don’t have a quality inspection member to check if the staff really rendered the promised services? 5. Without delivering services how can you be focused on adding the bills and making customers pay for the services that’s not delivered? 6. I really doubt the credentials of your service center, if all the billed services were properly rendered or not. Initially I thought of filing a case in the consumer court on the wrong commitments and services but just thought of the staff at the current pandemic situation and any action from my end will make them suffer. So, I would like to advise you and your staff to please respect the customer and your commitments